Interactive Services

Award winning elearning solutions, designed by elearning professionals. Interactive creates custom blended elearning solutions using elearning 2.0 technologies in areas such as compliance, channel, partner and sales.

Sales Training

Because if you don't meet your customers' needs,
your competitors will.

47% of salespeople admit to having no clue about their customer’s biggest concerns. An alarming statistic!

If you want to remain competitive, can you afford to employ a salesforce that cannot connect with the customer?

To increase revenue, you need an excellent sales team equipped with suitable knowledge and skills. Do your employees know enough about the product and your customers to optimize sales?

Interactive Services works with you to complete an in-depth analysis to identify existing knowledge gaps and to determine the best way to educate, motivate and support your sales team.

Our solutions can cover any number of subject areas to help you bring your organization to the next level of success. These include product knowledge, solution selling, sales on-boarding, channel sales and inbound sales.

Because if you don't meet your customers' needs,
your competitors will.

Business Needs Analysis

Curriculum Planning

Curriculum Development

Roll Out

Maintenance

Localization / Countrification

Accreditation

Business Needs Analysis

- Understand the organization’s goals and
align these goals to a competency
framework.
- Identify the behaviors that will make a real
difference.

Curriculum Planning

- Map competencies and behaviors into
curricula.
- Create a certification program that adds
value and credibility, immediately.
- No one trains in a vacuum. All learning is
applicable to the participant’s job function,
from day one.

Curriculum Development

- Restructure your existing content.
- Leverage existing materials and platforms
- Create linking activities and new
interactivity to create the perfect blended
program.

Roll Out

- Ensure your certification program lives in
the business with an implementation
strategy:communications, change
management, embedding.

Maintenance

- Keep the program fresh and ensure it
reflects changing business and
regulatory requirements.

Localization / Countrification

- Most organizations rely on multiple markets.
You need a partner who can help roll out a
solution globally.

Accreditation

- Internal accreditation builds credibility for
the program among the workforce.
- External accreditation means a portable
qualification for the individual, and
market recognition for the organization.

Case Study: Technician Training

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